Detrivore Cosmetics

Araxias wrote:I really enjoyed the products I received but not the hassle I had getting them. I placed my order on April 1st, after 39 days I e-mailed the owner asking when my order was going to ship, I was told that she was back logged and having health issues but my order would ship really soon. I understand that things come up, especially with Indie companies because they are usually ran by just one or two people. What bothered me was the fact that she had another sale and released another collection. If you're having health issues and backlog from your previous sale and that's preventing you from getting things out why is it not preventing you from releasing a new collection and having another sale. At this point I wasn't going to write the company off completely, my things had shipped after all. On Tuesday, 3 days after shipping (not including the day of shipping or Sunday) my package hadn't moved or even been received by the post office. I ended up filing a dispute through PayPal and was prepared to file a claim if things didn't get resolved that day. I got a response to my dispute later that day saying she wasn't sure why it didn't show it'd shipped because she had shipped it on Friday. Now it's odd she said she shipped it on Friday because I got an e-mail saying it'd shipped on Friday. Later that day my tracking number updated and said it'd been received by the post office and was processing. I found this whole situation really fishy and I was bothered by it. I made a post about what I should do and a few other people said they had order late March/ early April and still hadn't received their products. I've heard nothing but good things about Detrivore but sadly I'll be listing this as a company I won't repurchase from.

orata wrote:
Their Graveyard Collection is a bunch of matte neutral eyeshadows that KICK ASS. They had a coupon code at some point so I bought the collection + BSOD... follow them on FB etc. to find out about future sales. I think the best one is 50% off around Black Friday, if you can afford to wait that long to BUY ALL THE THINGS. Right now they're doing a 10 for $20 sale!

I have a jar of their primer, which comes in a little pot and is quite sticky. It doesn't hold up to creasing as well as UDPP on me, but is still good.

I've heard good things about their Embalming Tubes, and they seem to have a foundation collection on the way.

Had some weird technical issues with my order from them (couldn't add both the primer and the shadows to my cart--she kindly sent me the primer as a freebie) and the shipping was pretty slow, as is to be expected after a big sale, but she did respond promptly when I emailed for a status update.

aikoekadan wrote:
I hate to do this, because my Detrivore order was the one I was most looking forward to.

I placed an order on April 1st. When I was getting close to the 45-day mark and hadn't heard anything (with a stated ~4-week turnaround), I emailed saying I would be filing a claim on day 45. She responded that she had been ill and would ship my order immediately. It shipped within a few days. I ended up waiting six weeks, and I only got lucky because I came in with guns blazing with the claim threat. Others have been waiting much, much longer.

Now, if she is legitimately sick and can't process orders, that's one thing. But during the time I was waiting, she not only had a second 10 for 20 sale, but released a whole new collection. But she's too sick to put orders out on time? Super, super sketchy.

When the shadows arrived, they were just thrown into a plastic bag with an invoice. No personalization. No apology for the delay. They're pretty, but one of them instantly oxidizes to a different color when it touches my eyelids (I have never in my life had this happen), and they all crease like crazy.

I wouldn't purchase from them again. It makes me sad, because I had a list ready for a second order that's not going to happen unless they seriously get their act together.

Here are some links to threads showing that others are having issues with shipping time.

Araxias: Waited 43 days, filed Paypal claim, order shipped ~3 days later. Check the comments - there are people who waited three months. (http://www.reddit.com/r/Indiemakeupandmore/comments/1ea9hx/i_feel_like_something_fishy_is_going_on_with_an/)

Me: I wanted to do a group order but decided against it due to the long wait. In the comments are several people complaining about the wait.(http://www.reddit.com/r/Indiemakeupandmore/comments/1deqg5/detrivore_group_order_anyone_us_only_closes_52_6/)

speakstruth: Waited eight weeks. Comments similar to the other two threads. (http://www.reddit.com/r/Indiemakeupandmore/comments/1eh2ch/detrivore_order_placed_march_20th_finally_arrived/)

limerbean wrote:I second the Graveyard Collection! Someone on MUA recommended Detrivore's mattes, so I took the risk and dove right in, buying the entire collection for about $50.00 as my first excursion into indie makeup. Let me tell you, I love it! The pigmentation is great, the powder goes on very smooth and I have little to no problems with fallout. There's a lot of neutral browns with a few fun matte colors thrown in. It's great to wear to work!

stickytapir wrote:One of my repeat purchase stores.

I've been a customer since 2011 and have always had good experiences, and have yet to receive any faulty product or unpleasant customer service.

I like that there is a variety of colours and finishes, particularly the mattes. The mattes have a cult following, and for excellent reason. I own several of the mattes, particularly of the Graveyard collection, and they are gorgeous. All smooth, perfectly blended, not chalky. Just all round great quality mattes. I own several of the satin and shimmer shades and have had equally great experience with them as I've had with the mattes. Again, all smoth and perfectly blended product. Samples are a generous 1/4 teaspoon for $1. Bargain buy.

I own 2 of her blushes, Harem and Fiend nad enjoy them immensely. Great matte blushes, and they come for a bargain price of $6 for a 10g jar.

The eye primer, I've only tried in the original formula. Has a nice sticky quality that really adhered the shadows to the lid. I have oily lids and have had to adopt patience with this product and find how it would work best for me. I found that I only need to swipe the product with my finger, then pat it on lightly on my lid. Otherwise I will get creasing. However that's no surprise because if you look at the ingredients, you see waxes and oils, which will of course, not work with oily lids if you have a heavier application.

Embalming tubes are quite a lovely lip balm product. Very moisturising and feel light on the lips.

The only thing I don't like about Detrivore are that there are not individual ingredients listings, which can make shopping a little difficult for those who are trying to avoid particular ingredients. There are however pages in her shop that show all products that do contain carmine. So if you're a vegetarian/vegan shopper, do make sure to check these pages (http://www.detrivorecosmetics.net/Contains-Carmine_c_29.html) whilst shopping! Whilst Detrivore aren't exclusively vegan/vegetarian products, the majority of their product is.

carnyae wrote:So far I've only purchased a couple of eyeshadows, blushes and a translucent powder. My favorite product of theirs, by far, is their blush in Vulgar. Even though it's lilac in color, it wears so nicely as an everyday shade and has become my go-to blush.

I haven't purchased from DC in a long while but I've been jonesing for their eyeshadow in Scar. I received this color as a sample and ended up using the entire baggie.

I've never had any issues with DC in regards to product, ordering or shipping. 10/10 will buy from again.